Powerful Benefits of This Course To You

# 1     MOVE TO THE NEXT LEVEL 

Companies prefer to promote professionals with developed leadership skills and unique characteristics that include:

* being calm in a crisis

* dealing well with upset customers and employees

* exemplifying self-control

* approaching problems methodically 

#  2   REDUCE STRESS  

Workplace stress can lead to loss of balance and unpleasant behaviors. This course will help you:

* manage your emotions and those of others

* recognize and control negative feelings

* take responsibility for your actions

* manage your expectations

* engage in positive interpersonal relationships  

#  3   CONSTRUCTIVE REACTION TO CRITICISMS  Nobody enjoys receiving negative feedback. It can drive people to become defensive and bite back with an emotional reaction. But who wants to work with employees who cannot absorb criticism and learn from it? With high EQ, you will: 

* better recognize and control negative emotions you may feel at the moment

* avoid acting and speaking defensively

#  4  CONQUER FEARS, DOUBTS AND INSECURITIES  Everybody has limitations, failed projects, and doubts about themselves from time to time. You may get disappointed, upset and anxious. Emotional intelligence helps you to:

* deal with setbacks and frustrations effectively

* equip with competencies to be more resilient

* move forward positively

#  5     BOOST COMMUNICATION  

If you cannot manage your emotion, you will end up expressing your feelings and fail in your communication. This course will help you:

* manage your emotions

* take responsibility for your feelings

* communicate what you need rather than what you feel

#  6  CREATE A POSITIVE ENVIRONMENT  

You only need a negative emotion and reaction to create a bad atmosphere. Bad mood spreads fast. Negativity is contagious. This course helps you:

* develop higher awareness

* see how your emotions can negatively influence others if you don´t manage them

* recognize opportunities for growth

* turn the team to focus on staying positive 

#  7   DEAL WITH CHANGE AND UNCERTAINTY  Change provokes feelings of uncertainty. Stress can peak while morale and productivity fall. These feelings intensify if the change is sudden or negative. You cannot avoid change - NOT especially in business. Your only option in dealing with it is emotional intelligence. This course will help you:

* determine the best response to change

* make necessary adjustments

* keep your inner peace

#  8  IDENTIFY POTENTIAL MENTAL HEALTH RISKS  When your workplace becomes stressful, or conflict is the norm, it can seriously affect your mental health. Emotional intelligence is not only a skill to learn. It should be obligatory for management. This course enables you to:

* recognize emotional risk indicators in your team

* change inadequate coping mechanisms

* offer help and support earlier before things get worse

* know what to do with toxic people and environment

#  9  RAISE LEVEL OF MOTIVATION AND PERFORMANCE   Maintaining regular high level of motivation and performance is a challenge. In this course, you will learn how to:

* create your state of flow

* overcome worries

* build consistent self-motivation dynamics

* be in touch with your higher intelligence

#  10  STRENGTHEN LEADERSHIP AND TEAM COHESIVENESS   

When you have high level of emotional intelligence, you can easily understand employees emotions and responses, and draw intelligent conclusions. As results, you can:

* identify motivators for the team and things which discourage them

* increase employee engagement

* help others express themselves positively and handle negative feelings productively

* understand each other´s needs and communicate better

* avoid being bogged down by confrontation

#  11   IMPROVE CLIENT SERVICE 

It is difficult to deal with clients who are rude, angry and unreasonable. Some professionals get emotional, defensive and frustrated for lack of emotional intelligence. This course will teach you to:

* recognize the customer´s emotions without taking them personally

* identify and control your own negative emotions

* show empathy for the customer

* use intelligence over emotions

* work towards solutions in a creative way

#  12  ELEVATE YOUR ENGLISH SKILLS  You are learning precious content in English which has direct impact on your career. It is a deep dive into psychological and linguistic development. Expect huge upgrade in:

* new vocabulary and advanced collocations

* comprehension level expansion

* "thinking in English" experience

* personal and professional transformation through English

HIGHLIGHTS